If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

Bank statements, payslips, utility bills and statements issued from the National Address portal must be issued within the past 3 months You can either submit a clear photo of the original POA or a PDF file. The address on the POA must match with the residential information you provided during signup.

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.

Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format. Ensure the photos have not been edited using image software (e.g., Photoshop) and are not screenshots. Upload color photos or files. Upload clear photos showing all four corners of the document (front and back if applicable).

The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.

For example, if you placed an order with the following details: Interest accrual time: 09/01/2025, 08:00 UTC Expiration time: 09/11/2025, 08:00 UTC Then, you can redeem it at any time between: Start time: 09/01/2025, 08:00 UTC End time: 09/11/2025, 07:00 UTC 4. When will my Dual Investment returns be credited to my account? If your redemption is successful, your crypto will be credited to your Funding account the following day at around 16:00(UTC+8). 5.

The approval, granted following the acquisition of their MiCA license on January 27, 2025, reinforces OKX's status as a reliable and compliant entity within the European cryptocurrency market.

The approval, granted following the acquisition of their MiCA license on January 27, 2025, reinforces OKX's status as a reliable and compliant entity within the European cryptocurrency market.

For example: Interest accrual time: September 1, 2025, 08:00 UTC Expiration time: September 11, 2025, 08:00 UTC Then, you can redeem it at any time between: Start time: September 1, 2025, 08:00 UTC End time: September 11, 2025, 07:00 UTC5. When will my returns be credited to my Funding account? If you submit a redemption request before 7 AM UTC on any given day, your crypto and any returns will be credited to your funding account at around 8:00 AM UTC the same day.

A link created on August 29, 2025 will be assessed starting from October 1, 2025, and subsequently on the 1st day of each calendar month. Time: 1st of each month Metrics: Number of active traders over the previous two months of each link Rule: If active traders ≥ 5, the preset commission rate will be kept. Otherwise, the commission rate will be 0%. In the first assessment, a link will be deleted if no invitees signed up or logged in to OKX using the link after more than 180 days.

For example, BTCUSD-26SEP25 means the contract expires on September 26, 2025.What's the settlement rules? At expiry, the system calculates the settlement price using the arithmetic average of the underlying index price during the final hour before delivery. All open positions in the expiring contract will be settled at the settlement price. Any resulting profit or loss will be added to your realized PnL.

OKX Team February 20, 2025