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How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on Apr 3, 2026458How do I close my account? (app)
Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period.Published on Aug 22, 2023Updated on Feb 13, 20267How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 202512Why is my account restricted and what should I do?
Select Confirm to close all positionsOn the Web Select the position > Current Position > Close > Confirm Select Confirm to close all the position Please note that once you selected Confirm, the position will be closed immediately and the action can't be undone.Published on Feb 27, 2026Updated on Mar 16, 202689Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Projects ceasing operation (Deposit/withdrawal suspension) On the occasion of project ceasing operation due to operational/financial difficulty, we'll suspend or close the deposit and withdrawal of its token.Published on Aug 31, 2023Updated on Jan 26, 2026992X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on Jan 29, 202627Trading Fee Rules FAQ
For futures and options trading, the realized profits in historical positions include closed profits, funding fees, and trading fees, whereas the profits from historical orders only include closed profits. For example, after closing the following position: From the historical orders list, the opened and closed trading fees are both -0.03 USDT, and the closed profit is +0.46 USDT.Published on Mar 22, 2024Updated on Apr 8, 20261,077OKX contract voucher and usage rules
You can close the position opened with a voucher on the Positions page. A position can only be closed at market price and the leverage can't be adjusted after the position opened. A voucher is limited to be used on several specific pages, and will be automatically used after you open a position. A voucher used in a partial fill during an extremely volatile market won't be restored. A contract vouchers is independent from your own funds and can’t be used together with them.Published on Aug 15, 2023Updated on Mar 24, 2026566How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on Jul 5, 2025Updated on Apr 6, 20269How do I automate grid trading strategies on futures grid trading bot?
With long selected, the bot will only open and close long positions. With short selected, it only opens and closes short positions. With neutral selected, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Jun 13, 2024Updated on Sep 10, 202528Understanding OKX's Security Fund
When a position is forcibly closed (liquidated), the system attempts to execute the trade in the market. If, due to rapid market movements and high volatility, the executed price is lower than the account's bankruptcy price, the resulting deficit (the excessive loss) is covered by the Security Fund.Published on Mar 25, 2026Updated on Apr 6, 20263How do I modify TP/SL?
TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here. Here's a detailed guide on how to modify TP/SL orders on our platform.How do I modify TP/SL?Published on Jun 13, 2024Updated on Sep 10, 202533How do I set up wallet release for my DEX trading wallet?
Close other running terminals or kill the process. Developer tools pop-up (Mac): close any pop-ups asking to install developer tools. These are not required. Software installation pop-up (Windows): close any pop-ups prompting you to install additional software.Published on Sep 24, 2025Updated on Nov 17, 20251What's a futures trading bot and how do you automate trades with it?
With long direction, the bot will only open and close long positions. With short being selected, it only opens and closes short positions. With neutral selection, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Dec 26, 2023Updated on Oct 29, 202535Why is my deposit not credited even when all information is correct?
The deposit network for this token is currently closed: for some tokens, the network may temporarily suspend deposits, which can prevent the deposit from being credited. In such cases, the asset will not display in your platform account. Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on Feb 12, 20261,830