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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on 13 May 2024Updated on 8 Sept 2025338OKX Australia: what can I use in Australia?
As of 20 February 2025, we have 280+ tokens listed. Our token offering is ever evolving and subject to change. Refer to our Markets page for a full list of our supported tokens.Published on 21 Feb 2024Updated on 17 Nov 202553How do I become part of the OKX P2P Merchant Program?
Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone]. For more P2P trading guides, please refer to: Complete Guide to P2P Trading How to use P2P Express/sell?Published on 25 Nov 2022Updated on 29 Jan 2026708X Layer upgrade and OKT/OKB asset handling FAQ
For details, please refer to the official announcement: Announcement on the PP Upgrade of X Layer and Optimisation of the OKB Gas-Token Economic ModelImplementation schedule August 13, 2025, 2:10 PM (UTC+8) OKT will stop trading on the OKX exchange. OKTChain will continue producing blocks and processing on-chain transactions. August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1).Published on 13 Aug 2025Updated on 29 Jan 202625How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on 19 June 2025Updated on 26 June 20256How does futures spread trading work on OKX Liquid Marketplace?
Multiple instruments Predefined strategies: leverage more than 20+ predefined instruments, including future spreads, options, straddles, etc. Trade all sorts of spreads: carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Bespoke instruments: customize your own strategies with up to 20 legs.Published on 13 Mar 2024Updated on 10 Sept 20256How do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on 22 Aug 2023Updated on 3 Mar 202667,622Affiliate FAQ
The invitee’s rebate rate ranges from 0% to 20%.5. How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 17 Mar 2026719Supercharge your supercharts Terms & Conditions
Recurring Eligibility: A user can earn a maximum of three (3) subscriptions in total, with a limit of one subscription per calendar month. The opportunity to earn these subscriptions is limited to the calendar months that fall within the user's 3-Month Eligibility Window.Published on 1 Oct 2025Updated on 6 Nov 202528Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
For example, in Figure 1, the user with an id of id_k will calculate hashk = hash("20" + "15" + "5" + "id_k" + "99821"), and the other data in the red square frame will be the Merkle path verification. An open source tool is provided for users to do this verification. Since the leaves of the Merkle tree are hashes, none of your private information will be leaked to others.How do I verify? 1.Published on 10 May 2023Updated on 8 Sept 2025178Why do I have to trade on OKX Liquid Marketplace?
Use 20+ predefined strategies including future spreads, options, straddles, and more. Avoid price slippage risk when executing multiple-leg strategies. Streamlined workflows: Two-click trading eliminates the operational burden across the entire workflow. End-to-end automated execution from order, to price discovery, settlement, and clearing, makes for an efficient experience.Published on 13 Mar 2024Updated on 30 Oct 202516What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,814OKX P2P user transaction rules
Note: The system will reset the restriction after 00:00 3) If a Merchant commits the same behavior 8 times in a row as a maker-buyer, this Merchant's active ads will be automatically shut down. 3. The user's ad has more than 5 orders being appealed at the same time. The user's active ads will be shut down, and the user will be banned from any P2P activity. 4.Published on 5 Sept 2023Updated on 28 Aug 20251,013What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 4 Mar 2026717Index components weightage adjustment FAQ
You may refer to the table below for the changes: Changes Before After 3 or more index components are available Components are weighted equally Components are weighted by their pre-set weighted values Component's price deviation limit The deviation limit was ±3%. If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%.Published on 14 Dec 2023Updated on 12 Feb 202613