FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Jul 30, 20256,165
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Aug 20, 202514,199
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Aug 5, 2025127,341
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Aug 5, 20254,551
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Aug 22, 202512,733
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jul 24, 202518,312
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jun 4, 20255,305
New User Bonus program - Terms and Conditions
Published on Sep 29, 2023Updated on Aug 13, 20259,678
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Jun 7, 2025824
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Jun 18, 202597,915
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Jul 16, 20253,498
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Jul 16, 20252,211
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Jul 14, 202516,030
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Jul 23, 202511,587
OKX wallet FAQ
Published on Aug 24, 2023Updated on Jul 25, 20252,757

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